Privacy Policy

1. Information We Collect

1.1 Personal Information

• Full name
• Phone number
• Email address
• Date of birth (if applicable)
• Account authentication data (such as OTP verification)
• Payment and transaction details

1.2 Usage and Technical Information

• Device and browser information
• Operating system and app version
• IP address
• Usage logs and interaction data
• Approximate location (if enabled)

1.3 Third-Party Information

We may receive information from third-party services such as payment providers, access control systems, or fitness integrations, in accordance with their privacy policies.

2. How We Use Your Information

• Create and manage user accounts
• Verify identity and authenticate users
• Provide access control, attendance, and wellness services
• Process payments and subscriptions
• Communicate service updates and support messages
• Improve performance, security, and user experience
• Comply with legal and regulatory obligations

3. Sharing of Information

We do not sell your personal data. We may share information only:

• With trusted service providers (hosting, payments, analytics)
• With partner businesses you choose to interact with
• When required by law or regulatory authorities
• To protect the rights, safety, and security of Raxii, our users, or the public

4. Data Storage and Security

We use reasonable technical and organizational safeguards to protect your data. While we strive to protect your information, no method of transmission or storage is completely secure.

Your data may be stored on servers located inside or outside your country, in compliance with applicable data protection laws.

5. Data Retention

We retain personal information only for as long as necessary to fulfill the purposes described in this Privacy Policy, unless a longer retention period is required by law.

6. Your Rights

• Access your personal data
• Correct inaccurate or incomplete information
• Request deletion of your data
• Object to or restrict certain processing activities

To exercise your rights, contact us at raxiiltd@gmail.com.

7. Children’s Privacy

The Services are not intended for children under the age of 13 (or the minimum legal age in your jurisdiction). We do not knowingly collect personal data from children.

8. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Significant changes will be communicated through the app or other appropriate channels.